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Our In-Store Price Protection Guarantee

• At Natural Food Pantry we are COMMITTED to providing competitive prices in our stores. We will MATCH any in-store advertised price of our major competitors.
• Should you find an advertised LOWER PRICE at an Ottawa retail store before you make a purchase, we will verify their price, ensure the item is in stock and then MATCH the price
• If you’ve already made your purchase at Natural Food Pantry, PRESENT us your original receipt within 30 days of purchase and which major competitor and their advertised LOWER PRICE. We will verify their price, ensure the item is in stock and then issue a REFUND for the DIFFERENCE.
• Price Adjustment GUARANTEE - If our own price is reduced within 30 days of purchase, present us your original receipt and we will REFUND the difference.

Terms & Conditions

The item must be of the same size, count, brand, flavor, color or model and located in Ottawa. The item must be new and factory sealed. The item must be sold by a retail store located in Ottawa. Advertised competitors’ prices must be in Canadian dollars and will be adjusted for any fees, taxes or other charges such as environmental handling fees and shipping. Any current advertised prices must be verified via official print, flyer or brochure. Any online flyer must be on a Canadian domain and must be available in store. Verification is also subject to direct communication with the competitor. Our Price Protection Guarantee does not apply to advertising errors or misprints, Boxing Day prices, black Friday prices, special educational prices, restricted offers, mail order offers, rebates, online pricing, coupons, premiums, discontinued products, free or bonus offers, limited or minimum quantity or limited time offers, close-outs, liquidations, all clearance items, expiry date reduction clearance, damaged product, offers that are not price specific (i.e. 25% of all shampoo) and financing offers.

Online Orders are exempt from our in-store Price Match policy. They may be canceled & refunded at any time before shipment due to wrong pricing, advertising errors, or for any other reason deemed necessary. The terms and conditions of the Lowest Price Guarantee are subject to change without notice. Should you have any concerns on our Price Protection Guarantee Program, please send your comments, concerns or questions to: