Meet Our Team...
Rick Payant, RHN, Nutritionist
About: I came into the NFP company in 1991 just by coincidence. I am a licensed electrician and was doing work for my Uncle Roger, the previous owner of NFP. He mentioned he was looking to franchise one of his locations. My wife and I saw this as a great business opportunity and jumped in. It was very difficult in the beginning as neither one of us knew about health food retailing. We persevered adding a second location a few years later. From day 1 our amazing staff have helped us grow the business to now have 4 locations.
Fun Fact: I was in the first class at CSNN when they came to Ottawa and I have a masters electrician license.
About: My beginning at NFP stemmed from the health issues my then 9 month old daughter had. Being a part of a business that has been in my family for now over 38 years, immersing myself was a logical choice to learn more and "get my family healthy".
Fast forward from the year 2000, I have made health and well being a primary focus of mine and my family's lives. From being an avid lover of organic foods and wine to maintaining a balanced lifestyle, I cannot see my life and future any other way.
Fun Fact: I was a cosmetician in my previous career doing TV make up and had the opportunity to "make up" our then Prime Minister Jean Chretien and Paul Martin, Member of the Canadian House of Commons.
About: I started with the company in September of 1998 as a sales associate.
Soon after moved into the role of POS Logistics and Accounting.
Now, I am A/P, A/R coordinator for the company.
Fun Fact: Anyone who knows me well, knows I am a huge fan of the group Bonjovi!
Natasha Villeneuve, CNP
Lead of NFP Education Initiative
About: I am the Lead of our Education Initiative. With eighteen years of nutrition experience and a deep passion for health and wellness, my vision is to make this a fun, informative and an engaging opportunity for everyone.
Fun Fact: I am passionate about and teach NIA dance fitness classes. NIA classes bring health and healing to the body, mind and spirit!
Judi McLaren, RHN, Nutritionist
About: I had a 22 year career in High Tech and left that to study Nutrition at CSNN. I've been with NFP for 9 years and love helping customers navigate their food sensitivity lists so that they can feel their best.
Fun Fact: I've been skydiving despite being terrified of heights. You have to get out of your comfort zone sometimes & challenge yourself!
Laura Duff, RHN, Nutritionist
Data Management &
Technical Support Coordinator
About: I started working as a cashier at Billings 11 years ago, and continued on as a nutritionist in the supplements department, and then assistant store manager. Last year, I took on this office role monitoring pricing, inventory, and making sure our phones and cashes are working to serve you properly!
Fun Fact:I like to do yoga and sing karaoke (not at the same time!)
About: I have been with NFP since the beginning in 1981! I read my first book on nutrition when I was 19 and I have been following a healthy food and fitness lifestyle since then.
Fun Fact: I'm a fitness enthusiast, Bird watcher, and love rock music (Current favorite is Greta Van Fleet)!
Andrea Bortolussi, RHN, Nutritionist
Supplements Manager /
About: I started at NFP in 2012 as a nutritionist working at our Westoro location. Since then I have moved to Billings and started working as the assistant and supplements manager and I also teach at Algonquin College in the Pre Health faculty.
Fun Fact: I love coffee and playing scrabble
Warehouse & Logistics Team Leader
I started at Natural Food Pantry in 2015 after the closure of a major retailer five years ago. It was nice to join a smaller, family run company where I was a person rather than a number. As a receiver, sometimes you have to think fast on your feet and I can adapt to many changing situations.
Fun Fact: I started playing soccer at the age of 40 and played WR4/WR3 Competitive as a Goalkeeper for 6 years. I still enjoy playing recreational soccer and have been playing Lead in a curling league for 5 years now. I have a Mathematics degree and it often comes in handy.
Online Store & Social Media Lead
About: I started at Natural Food Pantry in this position in January 2019 but I have collaborated with them in the past on different projects. I have always had a love for nature and living an active, healthy lifestyle. Working with Natural Food Pantry to increase our online presence has been a great opportunity to dive into and get experience in an area that interests me!
Fun Fact: I love to paint, surf, do yoga and am currently training for a triathlon!
Shannon Hayes, Nutritionist
About: I have a Bachelor of Science in Nutritional and Nutraceutical Sciences from the University of Guelph and have been working in the health and wellness industry for over 10 years.
Fun Fact: I love a good thrifting find! Thrift stores have become a go to when looking for art and decor, a new wardrobe piece or sourcing a fun DIY project.
Elena Skok, RHN, Nutritionist
Supplements Manager / Assistant Store Manager
Elena is a Holistic Nutritionist and retired RMT (Registered Massage Therapist). She has a particular interest in metabolic issues, using whole food nutrition to reverse insulin resistance and Type 2 Diabetes. She follows a low carb/keto lifestyle and is always happy to assist customers in designing and fine tuning their eating plans for maximum results.
Fun Fact: When not geeking out on nutrition podcasts and videos Elena is involved in choral singing with multiple choirs in the city.